Bringing together current technology, innovative designs, unique construction materials, and exquisite taste in home decor demands a highly refined approach to the construction process. Focusing on continual improvement for more than 22 years, Comptec has developed a reputation to provide value and service to our customers. Our business operation, procedures, methods, and capabilities are illustrated in this section. Business Platform and Principles A sound business platform is at the center of Comptec’s operations. We strive to meet and exceed stringent business practices by: • Employing highly skilled and capable office staff utilizing the most current business technologies and engineering methods available. Our people and processes are vital to our successful track record. • Adhering to the highest level of ethical standards in our business dealings, while demanding the same from our employees. • Maintaining accurate and detailed accounting records of labor, materials, job costs, project contacts and billings, and all business transactions. • Maintaining high-quality business insurance to protect our clients. • Conducting annual certified financial audits to ensure the integrity of our firm. Project Planning and Management Understanding the requirements, expectations and needs of the architect, owner and general contractor is our primary objective at the beginning of each project. Creating a structured plan and providing interactive management is accomplished through the following steps: • To gain an understanding of the project scope, design elements, and construction methods, we working closely with the architect, owner and various construction trades. • We review the construction documents to gain a thorough knowledge of the plans, specifications and schedule. • We then prepare and submit detailed estimates. • Project managers and field supervisors review the project documents to gain a full understanding of the project scope, delivery time line, labor, materials and tools required. • Paying strict attention to construction details, documentation, and record keeping enables Comptec to produce consistently outstanding results. • A system of checks and balances between the office and the field eliminates the potential for costly errors and delays. • Comptec can provide Microsoft Project scheduling and link with the architect or general contractor’s scheduling programs. • Direct communication between Comptec personnel and clients is essential to conducting good business, and providing timely service and information to our clients. We provide our clients with a 24-hour answering service as well as the cell phone numbers of key office and field personnel for situations requiring immediate attention. For day-to-day business, our phones are answered in person and routed to the party requested. We are also able to send or receive information via email using CAD(dwg), PDF, Excel, Word and many other file formats.